Terms of Service
These terms apply when you browse zolunira.com or buy from Zolunira, operated by Jiamusi Qianjin District Yanan Trading Co., Ltd.. By placing an order you agree to them.
Using our products
Gel products should be used as directed. Do a patch test before first use if you have sensitive skin, keep gel off the cuticle and skin, and stop using a product if irritation occurs. Our products are not intended for children.
Orders and pricing
Prices are shown in USD and include any applicable discounts. We may cancel an order if a product is out of stock or a price was shown incorrectly; you will receive a full refund if this happens.
Colour accuracy
We photograph shades carefully, but screens vary. Small differences between the on-screen colour and the real product are not considered defects.
Intellectual property
Photos, descriptions and the Zolunira name belong to us and may not be copied without permission.
Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it.
Changes
We may update these terms from time to time. The version on this page at the time of your order applies.
Contact
Questions about these terms can be sent to [email protected].
Subscriptions and auto-renewal
Some products offer an optional Subscribe & Save purchase. If you choose a subscription:
- Billing cycle: you are charged at the interval you select (for example every 30, 60 or 90 days) at the subscription price shown at checkout.
- Auto-renewal: the subscription renews automatically at the end of each cycle until you cancel.
- Price: each renewal is charged at the then-current subscription price for that product; promotional one-time prices do not automatically apply to renewals.
- How to cancel: email [email protected] with your order number and request cancellation, or use any self-service cancel link in your order confirmation / account email if provided. We process cancellation requests within 2 business days.
- When cancellation takes effect: if we receive your request at least 24 hours before the next renewal charge, that renewal will not be billed. Charges already processed for a cycle that has begun are handled under our refund policy.
- Refunds: unused prepaid subscription cycles may be refunded to your original payment method after we confirm cancellation; opened or shipped items follow the Refund / Return Policy.
Choosing one-time purchase (not checking Subscribe & Save) does not enrol you in auto-renewal.
Zolunira is operated by Jiamusi Qianjin District Yanan Trading Co., Ltd.
Company Name: Jiamusi Qianjin District Yanan Trading Co., Ltd.
Address: Room 316, 3rd Floor, W0035, No. 222 Chang'an East Road, Gangwan Subdistrict, Gangwu Community, Qianjin District, Jiamusi, Heilongjiang Province, China
Phone: +86 15124442911
Email: [email protected]